Shipping information

Delivery times
If you order before 4:00 PM, we can ship the order the same day and you will receive it (in the Netherlands) the next day. You can also have it delivered to a different delivery address, such as your work.

Order your products via LXRY SHINE:

Order before 4:00 PM Monday to Friday? Delivered the next day (except on Sundays)
Saturday and Sunday orders are shipped on Monday and delivered to your home on Tuesday.

Postage costs
All orders from the Netherlands are free!

Shipping costs abroad
Our shipping costs depend on the country and carrier we ship it with:

Belgium: €4.95
Germany: €4.95
France: € 9.95
Italy: €9.95
Luxembourg: €9.95
Portugal: €9.95
Spain: €9.95
United Kingdom: €9.95

Is your country not listed? Please contact us to inquire about the costs. Shipping costs are automatically calculated when ordering.

Delivery times abroad
Delivery times abroad vary. Belgium and Germany often take 1 or 2 days, but France or England quickly take 2 to 3 days. You will be kept informed about the expected delivery time of your order via a link in the confirmation email.

Delivery procedure PostNL
You will receive an email confirming that your order has been processed and transferred to PostNL. You will receive an email from PostNL when the delivery person is on his way. The email contains a link that allows you to track your shipment and see in which time period PostNL expects to deliver the package. (Note: this is the expected delivery time and offers no guarantees.) You can also open this link in the PostNL app or look up your shipment via the PostNL app.

Not at home?
If you are not at home when PostNL delivers a package, they will try to deliver it to your neighbors as standard. If that also fails, a message will be left stating that a second attempt will be made the next business day. This note also contains a 'Not at home code', with which you can choose from various options for the second delivery attempt online or via the PostNL app. You can choose from:

- a specific day and time window
- a different delivery address
- or one of the many PostNL collection points

Parcel delivery in Belgium
From April 11, 2021, packages in Belgium will be delivered once to the delivery address. If you are not at home, the package will be sent to the nearest PostNL point. It can be picked up there from the next day. The second delivery attempt in Belgium will therefore be cancelled.

PostNL location
If the second delivery attempt was also unsuccessful, you can pick up the shipment at a PostNL location near you. The address is on the message left for you by the delivery person and you will receive an email message.

LXRY SHINE

How do our LXRY SHINE products work? Read our instructions and watch our instructional videos.

You can always contact us for advice, questions or help with ensuring your watch and jewelry are scratch-free. We are happy to help you through our support!

LXRY SHINE collection
The LXRY SHINE collection consists of various main products that make your watches and jewelry look like new again and help you with maintenance and cleaning.
LXRY SHINE products
The LXRY SHINE Micro Polish makes your watches and jewelry scratch-free and makes them look like new again!

With the LXRY SHINE Spray for watches and jewelry you can maintain them and clean them with the right products.
Maintenance with LXRY SHINE
Depending on the intensity of use and handling of the watch or jewelry, we recommend using the LXRY SHINE Micro Polish twice a year.

There is no limit for use on the LXRY SHINE Spray.

PRODUCTS

Step 1. Clean the surface thoroughly before use

Make sure the surface of the luxury watch is thoroughly clean before beginning the polishing process. Remove dust, dirt and any other particles to create a smooth base for polishing.

Step 2. Apply the LXRY SHINE Micro Polish to the microfiber cloth

Take a small amount of the LXRY SHINE Micro Polish and apply it to a soft microfiber cloth. Make sure the polish is evenly distributed over the cloth.

Step 3. Apply a brushing motion until the product darkens

Using light pressure, rub the polish-soaked microfiber cloth over the watch surface in circular or brushing motions. Keep going until the product darkens, indicating that the polish is doing its job to remove scratches and polish the surface.

Step 4. Polish with a clean microfiber cloth

Take a clean microfiber cloth and buff the watch surface to remove excess polish and achieve a glossy finish. Make sure any remaining polish is carefully wiped away.

Step 5: Complete with the LXRY SHINE Spray

Use the LXRY SHINE Jewelry and Watch Sprays to finalize the process. Spray a small amount onto the watch surface and wipe gently with a clean cloth. This will help maintain the shine and protect the watch.